Tuesday’s voice mail brought a call from Haynes Chrysler-Jeep, yes the same Haynes Chrysler-Jeep that tried to screw me on a clutch repair when my Wrangler suffered a clutch slave cylinder failure in Richmond earlier this month.
The call was a survey that wanted to know if I was satisfied with my recent repair experience at Haynes. Satisfied? Hardly.
The caller said he was sorry he missed me and that Chrysler would be sending out a written survey so I could respond.
You better believe I will.
Hi Mr. Thompson,
My wife and I are moving to Richmond in June from Philadelphia. We’ll be in the market for a new car (after not needing one in Philly) and based on your experience, we’ll make sure to avoid Haynes.
BTW, what’s a good weekend to come over to Floyd in the summer? After reading this blog and CHB for the last few years this Texas boy would love to hear some good folk/bluegrass music.